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 Customer Care is serious business at A&A Computers. In addition to our commitment for superior product and service quality, we are aiming at giving our customers incomparable care, both before and after sales. We focus on making customers - not on sales.

A&A Computers Ltd. support their customers with full after-sales services. We install equipment purchased from us free of charge within Arusha and Moshi municipalities.  In our Quality Assurance Centre, we demonstrate the operation of new and repaired equipment.
open quote Apart from being a business, A&A Computers has also been a been a supporter to our project, and helped us to develop our training objectives. close quote
Ms. Ulla Vaegemose, Coordinator, ELCT / MEMS, Arusha.

 

open quote Wow, what a quick response to my QuickBooks question! That's definitely superb customer service :) close quote
Ms. Janet Forster, Forster's Tours & Safaris Ltd., Arusha.

 
Help desk For all of your technical issues dial 027-2508306 / 2507708 and ask for extension 18, or write to customercare.
Credit facility For corporate clients we offer a credit facility. Download a credit application form.
Warranty A&A Computers Ltd. extend a limited warranty on factory defects, on a carry-in basis.
See our warranty procedures here.
Clients are to submit proof of purchase and complete a warranty request form, available at our Service Centres and on-line.
Testimonials Click here to see what our customers wrote to us over the years.
Repair status We publish up-to-date status of your repair jobs here. We aim at repair turn-around times of two working days.
Client feedback Please complete and return our client feedback form; download it here in Excel format.
Company values Read more about our core values.